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Sunday, September 7
 

3:00pm CDT

Registration
Sunday September 7, 2025 3:00pm - 5:00pm CDT
Sunday September 7, 2025 3:00pm - 5:00pm CDT
Zlotnik Ballroom Prefunction The University of Texas at Austin, AT&T Hotel and Conference Center

6:00pm CDT

Welcome Reception
Sunday September 7, 2025 6:00pm - 9:00pm CDT
Join us the night before the conference officially begins for a fun evening to connect, relax, and get into the Ignite spirit! Enjoy drinks, light bites, and great conversation with fellow attendees, speakers, and the SurePoint team. Whether you're a first-timer or a returning guest, this is the perfect way to break the ice, make new connections, and start your Austin experience on a high note.
Sunday September 7, 2025 6:00pm - 9:00pm CDT
Interior Courtyard The University of Texas at Austin, AT&T Hotel and Conference Center
 
Monday, September 8
 

7:00am CDT

Breakfast
Monday September 8, 2025 7:00am - 8:00am CDT
Monday September 8, 2025 7:00am - 8:00am CDT
Tejas Conference Dining The University of Texas at Austin, AT&T Hotel and Conference Center

7:00am CDT

Registration
Monday September 8, 2025 7:00am - 12:00pm CDT
Monday September 8, 2025 7:00am - 12:00pm CDT
Zlotnik Ballroom Prefunction The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

Welcome to Ignite: Let's Get In Tune
Monday September 8, 2025 8:00am - 8:10am CDT
Join us as we officially open this year’s Ignite conference with a warm welcome and a high-energy look at what’s ahead. You’ll hear from SurePoint on how we’re helping firms like yours stay in tune with the ever-evolving legal landscape—from tech innovation and integration to community and client service.
Monday September 8, 2025 8:00am - 8:10am CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

8:10am CDT

Navigating Ignite: What's New, What's Next
Monday September 8, 2025 8:10am - 8:20am CDT
Right after the welcome session, join us for a fast-paced walkthrough of this year’s Ignite experience. We’ll highlight what’s new, what’s returning by popular demand, and how to get the most value from every session, interaction, and moment in Austin.
Monday September 8, 2025 8:10am - 8:20am CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

8:20am CDT

Keynote: Hitting the Right Notes
Monday September 8, 2025 8:20am - 9:20am CDT
Featuring a special guest speaker, we'll kick off Ignite with a dynamic keynote designed to energize, inspire, and set the tone for the conference. Whether you're leading teams, driving innovation, or supporting clients, this keynote will offer a fresh perspective to help you stay in tune with what matters most.
Monday September 8, 2025 8:20am - 9:20am CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

9:20am CDT

Leveraging the Power of Benchmarking Data to Drive Growth and Competitive Advantage
Monday September 8, 2025 9:20am - 10:05am CDT
As the legal landscape becomes increasingly competitive and data-driven, benchmarking insights are more critical than ever to help law firms stay ahead. Faced with the same challenges and opportunities as AM Law 200 firms, mid-size firms have historically lacked the competitive intelligence and back-office resources that larger firms have at their disposal. As technology has advanced and data has become more affordable and accessible, mid-size firms finally have an equalizer. We will share best practices and examples of how firms have leveraged benchmarking data to uncover growth opportunities, drive strategic decision-making, enhance firm performance and improve client outcomes.  
Monday September 8, 2025 9:20am - 10:05am CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

9:30am CDT

Mastering Modern Timekeeping: Capture More Billable Hours with Less Effort
Monday September 8, 2025 9:30am - 10:10am CDT
Efficient time capture remains a top driver of firm revenue, yet many firms still struggle with outdated processes and time leakage. This session will showcase modern timekeeping tools and best practices that reduce friction for attorneys while increasing billable accuracy. Learn how to enable passive time capture, mobile entry, and automated reminders to help your team record time consistently and compliantly. We’ll explore how time tracking innovations improve realization rates, support transparency, and free up attorneys to focus on client work.
Monday September 8, 2025 9:30am - 10:10am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:00am CDT

Soundcheck: Meet with an Expert
Monday September 8, 2025 10:00am - 5:00pm CDT
Monday September 8, 2025 10:00am - 5:00pm CDT
TBD

10:15am CDT

Coyote 101: Back to the Basics
Monday September 8, 2025 10:15am - 11:00am CDT
Ideal for new users and those needing a refresher, this session provides a guided tour through the foundational features of Coyote. You’ll learn how to navigate the interface, enter time and expenses, manage matters, and streamline billing. Attendees will walk away with a practical understanding of daily workflows, along with tips for getting the most out of Coyote from day one.
Monday September 8, 2025 10:15am - 11:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:15am CDT

The New Talent Intelligence: Leveraging Legal Market Data for Smarter Hiring
Monday September 8, 2025 10:15am - 11:00am CDT
Legal recruiters and firm leaders can now access unprecedented insights into attorney movement, diversity, and market trends—thanks to tools like Leopard Solutions. This session dives into how talent intelligence platforms help you spot high-potential candidates, reduce hiring risk, and develop long-term recruitment strategies. Learn how to set benchmarks, monitor peer firm trends, and anticipate talent gaps before they occur. Attendees will leave with actionable tips to modernize their approach to hiring and retention using data-driven insights.
Monday September 8, 2025 10:15am - 11:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:15am CDT

Advanced Financial Reporting in LMS
Monday September 8, 2025 10:15am - 11:00am CDT
In this advanced session, attendees will explore how to unlock the full potential of financial reporting in SurePoint's Legal Management System (LMS). Tailored for firm administrators and legal finance professionals. this session dives deep into building and customizing powerful reports that support data-driven decision-making. Learn how to generate and analyze key metrics including profitability by matter or attorney, aging reports, realization and collection rates, and financial forecasting tools. Whether you're looking to improve transparency, streamline month-end processes, or gain insights to guide strategic growth, this session will equip you with the tools and techniques to make your firm’s financial data work harder and smarter.
Monday September 8, 2025 10:15am - 11:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:10am CDT

Gold Sponsor Breakout Presentation
Monday September 8, 2025 11:10am - 12:00pm CDT
TBD
Monday September 8, 2025 11:10am - 12:00pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:10am CDT

Workflow Automation: Using LMS to Reduce Admin Time
Monday September 8, 2025 11:10am - 12:00pm CDT
Discover how to reclaim valuable billable hours by automating routine administrative tasks with your Legal Management System (LMS). This session is designed for operations leaders, firm administrators, and legal professionals eager to streamline internal workflows—from new matter intake and task delegation to deadline tracking and invoice generation. Attendees will learn how to configure automation rules, leverage templates, and trigger workflows that reduce human error and improve efficiency across departments. Join us to see real-world examples of how automation within LMS is transforming time-consuming manual processes into seamless, scalable solutions—freeing your team to focus on higher-value work.
Monday September 8, 2025 11:10am - 12:00pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:10am CDT

Automating the delivery of the practice of law
Monday September 8, 2025 11:10am - 12:00pm CDT
Standardizing workflows doesn’t just improve efficiency—it leads to better client outcomes. This session will introduce task blueprints, showing how legal teams can use them to automate matter milestones, assign responsibilities, and maintain consistent service delivery. We’ll share practical examples of how task templates support delegation, prevent missed steps, and free attorneys from administrative overhead—all while enhancing the client experience.
Monday September 8, 2025 11:10am - 12:00pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center
  ZenCase

11:10am CDT

From Intake to Insights: How ZenCase Empowers Your Legal Team in a new era of Practice Management
Monday September 8, 2025 11:10am - 12:00pm CDT
This session showcases how ZenCase helps law firms centralize operations, eliminate administrative inefficiencies, and unlock valuable insights from practice data. We will walk through the complete client lifecycle—from intake through matter completion—highlighting how automation, analytics, and user-friendly tools reduce overhead and boost productivity. Firms looking to modernize and scale operations will find actionable takeaways.
Monday September 8, 2025 11:10am - 12:00pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

12:00pm CDT

Lunch
Monday September 8, 2025 12:00pm - 1:00pm CDT
Monday September 8, 2025 12:00pm - 1:00pm CDT
Tejas Conference Dining The University of Texas at Austin, AT&T Hotel and Conference Center

1:00pm CDT

Platinum Sponsor Presentation
Monday September 8, 2025 1:00pm - 1:50pm CDT
Join a panel of legal tech leaders and forward-thinking attorneys as they explore emerging trends shaping the future of law. Topics will include artificial intelligence in legal workflows, evolving client expectations, remote collaboration tools, and the rise of integrated platforms. The panel will share insights on how law firms can future-proof their operations, prioritize investments, and balance innovation with risk management. Ideal for anyone looking to stay ahead of the curve in legal service delivery.
Monday September 8, 2025 1:00pm - 1:50pm CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

From Lateral Moves to Lasting Matches: Reducing Attrition with Better Candidate Fit
Monday September 8, 2025 2:00pm - 2:50pm CDT
Lateral hiring can help a firm grow, but poor hiring ROI can leave money on the table every year. Measuring your successes and failures could help you better understand the sourcing criteria that provides a better recipe for success. What law schools provide the best hires for your firm? What feeder firms do well for you? Which offices and practices struggle with retention? Diagnosing these issues can save your firm money, morale and headaches every year.
Monday September 8, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

Innovations in Law Firm Payment Processing that drive better cash flow
Monday September 8, 2025 2:00pm - 2:50pm CDT
Late payments and slow collections can hurt firm profitability, but emerging payment solutions are helping to change that. In this session, we explore the tools and strategies law firms are using to accelerate cash flow—from automated payment links and mobile billing to client-friendly installment options. Learn how adopting modern payment platforms is improving client experience and revenue outcomes.
Monday September 8, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

Beyond the Billable Hour: Embracing Alternative Fee Arrangements (including flat fees and value-based pricing)
Monday September 8, 2025 2:00pm - 2:50pm CDT
As client expectations shift, firms are increasingly adopting alternative fee arrangements (AFAs) such as flat fees, phased pricing, and subscription models. In this session, featuring a guest speaker, you’ll learn how to design, price, and implement AFAs that work for both your firm and your clients. We’ll cover how to scope matters, track profitability, and manage expectations with transparency. Case studies from firms successfully using AFAs will provide real-world guidance on overcoming common pitfalls and building stronger client relationships through creative billing models.
Monday September 8, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center
  ZenCase

2:00pm CDT

Mastering Practice Management: Tips for Efficiency
Monday September 8, 2025 2:00pm - 2:50pm CDT
Elevate your legal practice by mastering the tools and strategies that drive true operational efficiency. In this panel session, we’ll explore how to harness ZenCase’s powerful practice management features to streamline workflows, centralize case data, and reduce administrative overhead. Whether you're managing a small team or coordinating a multi-office firm, you'll gain practical tips for optimizing time tracking, document organization, and matter management. Attendees will walk away with actionable insights and proven techniques to enhance productivity, improve collaboration, and deliver better client service—without adding hours to the workday.
Monday September 8, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Best Practices in leveraging Workflow to drive efficiency with Coyote
Monday September 8, 2025 3:00pm - 3:50pm CDT
Legal work is filled with repetitive processes that can be streamlined through automation. This session dives into how firms use Coyote workflows to automate new matter intake, task delegation, and approval chains. Attendees will see examples of custom workflow templates, learn how to create triggers, and gain insights into how standardization improves consistency and client service.
Monday September 8, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Future of Legal HR Technology: Panel Discussion
Monday September 8, 2025 3:00pm - 3:50pm CDT
In this panel, HR professionals and legal tech leaders will discuss how HR technology is transforming talent acquisition, onboarding, performance tracking, and employee engagement in law firms. From AI-powered recruiting tools to dashboards and employee wellness platforms, this session will explore the digital shift in how legal employers attract and retain talent. Hear what’s working, what’s emerging, and what to avoid as firms adapt their people strategies for a hybrid, tech-enabled world.
Monday September 8, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Best Practices for Mastering Conflict Search in LMS
Monday September 8, 2025 3:00pm - 3:50pm CDT
Conflict checks are critical to ethical legal practice, and this session will explore how to use LMS to streamline and strengthen that process. Attendees will learn how to build robust search templates, review and filter results efficiently, and document resolution procedures. The session will cover real-world use cases to demonstrate how automation and centralized data help reduce missed conflicts, shorten onboarding time, and protect firm integrity.
Monday September 8, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

The Ethical Edge: Staying Compliant in a Digital Practice Environment (interactive session)
Monday September 8, 2025 3:00pm - 3:50pm CDT
With increased reliance on digital tools and cloud platforms, firms must stay vigilant about ethical obligations around data security, billing practices, confidentiality, and client communication. This session explores common compliance pitfalls and how to avoid them while using modern legal technology. Drawing from ABA Model Rules and real-world scenarios, this CLE-eligible session will provide a framework for managing risk and maintaining professionalism in a tech-enabled legal environment.
Monday September 8, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center
  ZenCase

4:00pm CDT

Open (Topic TBD)
Monday September 8, 2025 4:00pm - 4:50pm CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Monday September 8, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Custom Reporting & Dashboards in Coyote
Monday September 8, 2025 4:00pm - 4:50pm CDT
Data-driven decision-making is essential to firm success, and this session teaches attendees how to build and customize dashboards within Coyote. From billing KPIs and matter metrics to attorney utilization and AR trends, participants will learn how to generate meaningful reports and visualize them in ways that support performance tracking and strategic planning.
Monday September 8, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

LMS Session (Title TBD)
Monday September 8, 2025 4:00pm - 4:50pm CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Monday September 8, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Data-Driven Lawyering: Using Technology to Win Clients and Cases
Monday September 8, 2025 4:00pm - 4:50pm CDT
This panel session will demonstrate how law firms are leveraging analytics to enhance their competitive edge—from client acquisition to litigation strategy. You’ll learn how to use key performance data to track success metrics, evaluate profitability by matter type or attorney, and inform pricing models. Discover how to move beyond intuition and build strategies grounded in hard data that improve decision-making and drive better client outcomes. Real-world examples will illustrate how leading firms are using analytics to create client value and stand out in a crowded market.
Monday September 8, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center
  ZenCase

4:50pm CDT

Building a client centric service model with technology
Monday September 8, 2025 4:50pm - 5:30pm CDT
Law firms are evolving to become more service-oriented and client-focused, and technology plays a key role in that transformation. This session explores how tools like client portals, CRM, automated updates, and client feedback loops help deliver a transparent, responsive, and value-driven experience. We’ll examine how leading firms are differentiating themselves by making client convenience, communication, and outcomes the center of their tech strategy.
Monday September 8, 2025 4:50pm - 5:30pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center
  ZenCase

6:00pm CDT

Dinner
Monday September 8, 2025 6:00pm - 8:00pm CDT
Monday September 8, 2025 6:00pm - 8:00pm CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center
 
Tuesday, September 9
 

7:00am CDT

Breakfast
Tuesday September 9, 2025 7:00am - 8:00am CDT
Tuesday September 9, 2025 7:00am - 8:00am CDT
Tejas Conference Dining The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

Soundcheck: Meet with an Expert
Tuesday September 9, 2025 8:00am - 5:00pm CDT
Tuesday September 9, 2025 8:00am - 5:00pm CDT
TBD

8:10am CDT

Platinum Sponsorship Presentation
Tuesday September 9, 2025 8:10am - 9:00am CDT
TBD
Tuesday September 9, 2025 8:10am - 9:00am CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

9:10am CDT

Open (Topic TBD)
Tuesday September 9, 2025 9:10am - 9:55am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 9:10am - 9:55am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:10am CDT

Gold Sponsor Breakout Presentation
Tuesday September 9, 2025 9:10am - 9:55am CDT
As the financial needs of law firms evolve, this session focuses on how to build scalable and resilient financial operations. Whether you're managing multiple offices, dealing with increasing compliance demands, or preparing for economic shifts, you’ll learn how to structure your financial systems to adapt. We'll explore budgeting tools, forecasting strategies, and technology integrations that support flexibility and long-term planning—helping your firm weather change and seize growth opportunities.
Tuesday September 9, 2025 9:10am - 9:55am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:10am CDT

The State of the Legal Market: Hiring Trends, Hot Practice Areas, Market Movers
Tuesday September 9, 2025 9:10am - 9:55am CDT
Get the latest insights into the shifting legal landscape from Leopard Solutions’ industry data. This session will review recent hiring trends, high-growth practice areas, regional market movers, and what it all means for law firm recruiting, retention, and growth strategies. Learn how to apply this market intelligence to shape your firm’s talent plans and stay competitive in an evolving industry.
Tuesday September 9, 2025 9:10am - 9:55am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:10am CDT

Innovations in Law Firm Payment Processing that drive better cash flow
Tuesday September 9, 2025 9:10am - 9:55am CDT
This session takes a deeper dive into real-world solutions for faster, more flexible law firm payments. Explore how integrated payment processors, automated billing workflows, and client-friendly options like installment plans or e-payments can enhance the payment experience and reduce days sales outstanding (DSO). Gain practical advice for implementation and compliance, and hear success stories from firms that have unlocked new revenue efficiencies through smarter billing infrastructure.
Tuesday September 9, 2025 9:10am - 9:55am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:05am CDT

Open (Topic TBD)
Tuesday September 9, 2025 10:05am - 10:50am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 10:05am - 10:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:05am CDT

Streamlining e-billing & collections with Coyote
Tuesday September 9, 2025 10:05am - 10:50am CDT
This session will explore how to simplify and accelerate the billing and collections process using Coyote. Learn how to generate and submit e-bills, automate follow-ups, reduce aged receivables, and improve realization rates. You’ll hear how firms are eliminating manual effort and improving cash flow by leveraging Coyote’s billing automation features—along with tips for integrating with client portals and payment platforms.
Tuesday September 9, 2025 10:05am - 10:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:05am CDT

Navigating Law Firm Growth
Tuesday September 9, 2025 10:05am - 10:50am CDT
Growth in a law firm brings both opportunity and complexity. This session will guide attendees through best practices for scaling operations—whether opening a new office, adding new practice areas, or managing increased headcount. Learn how to align staffing, technology, and processes to support sustainable growth, while preserving culture and quality of service. Hear from leaders who have navigated expansion successfully and understand the operational levers that drive scale.
Tuesday September 9, 2025 10:05am - 10:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:05am CDT

Managing Firm Budets & Cost Efficiency with LMS
Tuesday September 9, 2025 10:05am - 10:50am CDT
Discover how to use LMS tools to create, track, and manage firm budgets with precision. This session will walk you through setting expense categories, assigning budget owners, and using financial dashboards to monitor performance in real-time. Learn how to identify cost drivers, cut unnecessary spending, and keep your firm on track to meet financial goals. Ideal for firm administrators and finance teams aiming to improve visibility and cost control.
Tuesday September 9, 2025 10:05am - 10:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:00am CDT

Data Security in a Cloud-Based Legal World
Tuesday September 9, 2025 11:00am - 11:50am CDT
As more legal firms move to the cloud, understanding data security becomes mission-critical. This session will explore top threats to law firm data, best practices for protecting sensitive information, and compliance requirements under rules like ABA Model Rule 1.6 and GDPR. We’ll review how to assess vendors, implement access controls, and train staff on security protocols. Whether you’re evaluating your current setup or preparing for a migration, this session delivers key insights to keep your firm secure.
Tuesday September 9, 2025 11:00am - 11:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:00am CDT

Open (Topic TBD)
Tuesday September 9, 2025 11:00am - 11:50am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 11:00am - 11:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:00am CDT

Nurturing Long-Term Client Relationships
Tuesday September 9, 2025 11:00am - 11:50am CDT
Winning a client is just the beginning—retaining and expanding the relationship is where the real value lies. This session offers strategies for deepening client trust over time through proactive communication, consistent service delivery, and data-informed client management. We’ll explore how firms can use technology to track relationship health, identify at-risk clients, and personalize interactions that build loyalty and generate new business.
Tuesday September 9, 2025 11:00am - 11:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:00am CDT

Advanced Coyote Session (Session Title TBD)
Tuesday September 9, 2025 11:00am - 11:50am CDT
A session reserved for Coyote’s power users, this advanced session will be announced closer to the event to highlight a cutting-edge feature, complex use case, or deep-dive into a popular toolset. Expect hands-on walkthroughs, expert-level tips, and sneak peeks at what's coming next for experienced users looking to level up.
Tuesday September 9, 2025 11:00am - 11:50am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

12:00pm CDT

Lunch
Tuesday September 9, 2025 12:00pm - 1:00pm CDT
Tuesday September 9, 2025 12:00pm - 1:00pm CDT
Tejas Conference Dining The University of Texas at Austin, AT&T Hotel and Conference Center

1:00pm CDT

Platinum Sponsorship Presentation
Tuesday September 9, 2025 1:00pm - 1:50pm CDT
TBD
Tuesday September 9, 2025 1:00pm - 1:50pm CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

Digital Client Experiences: Tools that impress and retain today's clients
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Today’s legal clients expect digital experiences that are transparent, responsive, and personalized. In this session, we’ll walk through the tools firms are using to elevate the client experience—from branded portals and e-signature integrations to automated updates, real-time billing access, and secure messaging. Learn how to reduce friction, improve satisfaction, and differentiate your firm by putting client convenience at the center of your technology strategy.
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

HR Compliance & Risk Management: A Panel Discussion
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Managing HR in a legal environment involves complex regulatory responsibilities. In this panel session, legal HR professionals and compliance experts will share insights on navigating employment law, onboarding risks, workplace policies, and remote work protocols. The discussion will cover evolving risk factors and offer actionable strategies for building a compliant and resilient HR function within your firm.
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

ZenCase + Coyote: Enabling the Best of Both Worlds
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Discover how the seamless integration between ZenCase and Coyote allows firms to manage legal operations and financial workflows with greater agility and insight. This session will walk through how the platforms work together—combining ZenCase’s intuitive matter management with Coyote’s powerful billing and reporting tools. Learn how to align your teams across departments, eliminate data silos, and provide a unified experience for attorneys, admins, and leadership alike.
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

2:00pm CDT

Profitability tracking and reporting in LMS - a How To Guide
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Learn how to unlock the full power of LMS financial reports to monitor profitability by practice area, attorney, client, or matter. This practical session will guide attendees through creating custom profitability dashboards, interpreting margin data, and identifying actionable insights to boost financial performance. Ideal for firm leaders and finance professionals who want to go beyond basic reports and take control of their bottom line using real-time data and trends.
Tuesday September 9, 2025 2:00pm - 2:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Open (Topic TBD)
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Measuring ROI on BD & Marketing Efforts
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
Understanding the return on investment (ROI) of business development and marketing is essential for making smart decisions. This session will show you how to track performance across your marketing campaigns, client events, referral networks, and outreach initiatives using reporting and CRM tools. Learn which KPIs matter, how to tie revenue back to effort, and how to tell a compelling story about your marketing impact to firm leadership.
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Gold Sponsor Presentation 1
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
TBD
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

3:00pm CDT

Gold Sponsorship Presentation 2
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
TBD
Tuesday September 9, 2025 3:00pm - 3:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Open (Topic TBD)
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Coyote Session (Topic TBD)
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Stories from the trenches: A Leopard Customer Panel
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Join this candid panel of Leopard Solutions users as they share real stories about how they’ve used the platform to improve hiring outcomes, anticipate market shifts, and align recruiting with firm strategy. Hear firsthand how legal recruiting teams are navigating today’s talent landscape using market intelligence, reporting tools, and collaborative workflows. Panelists will share lessons learned, surprises encountered, and tips for making the most of Leopard’s capabilities.
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

4:00pm CDT

Advanced LMS Session (Session Title TBD)
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Tuesday September 9, 2025 4:00pm - 4:50pm CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

6:00pm CDT

A Night Out with SurePoint
Tuesday September 9, 2025 6:00pm - 10:00pm CDT
Get ready for an unforgettable night out in the Live Music Capital of the World! Join us for an evening of local flavor, lively entertainment, and great company as we take the Ignite experience offsite for food, drinks, and authentic Austin vibes. We’ll eat, mingle, and enjoy live music that captures the heart and soul of the city. Whether you're here to relax, dance, or just soak it all in—this night promises to be a conference highlight.
Tuesday September 9, 2025 6:00pm - 10:00pm CDT
TBD
 
Wednesday, September 10
 

7:00am CDT

Breakfast
Wednesday September 10, 2025 7:00am - 8:00am CDT
Wednesday September 10, 2025 7:00am - 8:00am CDT
Tejas Conference Dining The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

Open (Topic TBD)
Wednesday September 10, 2025 8:00am - 9:00am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Wednesday September 10, 2025 8:00am - 9:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

What's Next for Coyote?
Wednesday September 10, 2025 8:00am - 9:00am CDT
In this roadmap session, the Coyote product team will unveil upcoming features and enhancements designed to make timekeeping, billing, collections, and workflow automation even more powerful and user-friendly. See live previews of new capabilities, hear how customer feedback is shaping the product, and gain insight into how Coyote will continue to evolve as a critical part of your firm’s tech stack. Ideal for admins, power users, and firm leadership alike.
Wednesday September 10, 2025 8:00am - 9:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

Leopard Solutions Roadmap & Product Vision
Wednesday September 10, 2025 8:00am - 9:00am CDT
Get a front-row seat to the future of Leopard Solutions in this roadmap presentation from the product leadership team. Discover what’s coming in terms of enhanced analytics, DEI tracking, integration options, and new functionality designed to help firms make smarter hiring decisions and stay competitive in a tight talent market. Attendees will hear how user feedback has shaped current features and how they can continue to play a role in guiding the platform’s evolution. In addition, share feature requests, product ideas, and brainstorm improvements. Whether you have a wishlist or want to see how other firms are using the tools, this session is your chance to help influence the roadmap while connecting with peers and product experts.
Wednesday September 10, 2025 8:00am - 9:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

What's Next for LMS?
Wednesday September 10, 2025 8:00am - 9:00am CDT
Get a sneak peek into the future of LMS with this roadmap session focused on upcoming features, enhancements, and user-requested innovations. You’ll hear directly from the LMS product team about what's in development and the strategic vision for expanding functionality, improving user experience, and supporting evolving law firm needs. Attendees will also have the opportunity to provide feedback and help shape the product’s direction for the coming year.
Wednesday September 10, 2025 8:00am - 9:00am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

8:00am CDT

Soundcheck: Meet with an Expert
Wednesday September 10, 2025 8:00am - 11:00am CDT
Wednesday September 10, 2025 8:00am - 11:00am CDT
TBD

9:15am CDT

Open (Topic TBD)
Wednesday September 10, 2025 9:15am - 10:15am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Wednesday September 10, 2025 9:15am - 10:15am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:15am CDT

Gold Sponsorship Presentation 1
Wednesday September 10, 2025 9:15am - 10:15am CDT
TBD
Wednesday September 10, 2025 9:15am - 10:15am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:15am CDT

Gold Sponsorship Presentation 2
Wednesday September 10, 2025 9:15am - 10:15am CDT
TBD
Wednesday September 10, 2025 9:15am - 10:15am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

9:15am CDT

LMS Session (Title TBD)
Wednesday September 10, 2025 9:15am - 10:15am CDT
This session block is reserved for a timely or high-demand topic that will be announced closer to the event. Expect a cutting-edge discussion featuring either a trending legal issue, emerging technology, or a newly released product feature based on attendee interest and recent developments in the legal tech landscape.
Wednesday September 10, 2025 9:15am - 10:15am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:30am CDT

Future Forward: A Discovery Forum for Customer Ideas
Wednesday September 10, 2025 10:30am - 11:20am CDT
Your voice matters—and this interactive forum is designed to hear it. Join product and customer success leaders in a collaborative setting where attendees share feature requests, vote on product ideas, and brainstorm improvements across the Coyote, and ZenCase platforms. Whether you have a wishlist or want to see how other firms are using the tools, this session is your chance to help influence the roadmap while connecting with peers and product experts.
Wednesday September 10, 2025 10:30am - 11:20am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:30am CDT

Gold Sponsorship Presentation
Wednesday September 10, 2025 10:30am - 11:20am CDT
TBD
Wednesday September 10, 2025 10:30am - 11:20am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:30am CDT

Elevating Your Firm's Profile – Business Development Strategies for Midsize Firms
Wednesday September 10, 2025 10:30am - 11:20am CDT
In today’s competitive legal landscape, business development extends far beyond traditional networking. From strategic acquisitions and mergers to lateral hires and building meaningful business connections, midsize firms have more opportunities than ever to stand out. In this session, we’ll explore practical, high-impact strategies to raise your firm’s profile, attract corporate counsel, and deliver the kind of value today’s clients are looking for. We’ll also discuss how platforms like Prowess can help you gain unprecedented visibility with in-house counsel. Whether you’re focused on training your attorneys to bring in more business or positioning your firm as a go-to resource in a crowded market, this session will give you actionable insights tailored to the unique strengths of midsize firms.
Wednesday September 10, 2025 10:30am - 11:20am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

10:30am CDT

Future Forward: A Discovery Forum for Customer Ideas
Wednesday September 10, 2025 10:30am - 11:20am CDT
Your voice matters—and this interactive forum is designed to hear it. Join product and customer success leaders in a collaborative setting where attendees share feature requests, vote on product ideas, and brainstorm improvements across the LMS and ZenCase platforms. Whether you have a wishlist or want to see how other firms are using the tools, this session is your chance to help influence the roadmap while connecting with peers and product experts.
Wednesday September 10, 2025 10:30am - 11:20am CDT
Breakout The University of Texas at Austin, AT&T Hotel and Conference Center

11:30am CDT

Closing Remarks & Awards
Wednesday September 10, 2025 11:30am - 12:00pm CDT
Wednesday September 10, 2025 11:30am - 12:00pm CDT
Zlotnik Ballroom 1/2/3/4 The University of Texas at Austin, AT&T Hotel and Conference Center
 
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